Why accountancy first
Practices hold other people’s financial information. Staff are already using AI. Client confidentiality, AML obligations and professional standards mean “just paste it into ChatGPT” is not an answer — and neither is banning AI.
Where AI helps, and where Kroy draws the line
| Area | AI can | Kroy boundary |
|---|---|---|
| Accounts | Review draft accounts, explain movements | Only for clients in the user’s portfolio |
| VAT | Check returns for anomalies | Submission stays with a person |
| Tax | Prepare working papers | Advice is reviewed before issue |
| Bookkeeping | Flag uncategorised transactions | No changes to bank details |
| Payroll | — | Excluded by default |
| Client onboarding | Assemble the onboarding pack | AML review stays internal |
| Client communications | Draft reminders and replies | Drafts, not sends |
| Practice management | Report deadlines and blockers | Profitability stays with partners |
Sharing with clients
Give a client a projection of their own record — outstanding requests, approved accounts, deadlines — and let them use it directly or through their own AI. Internal notes, AML reviews and profitability never leave the practice.
AI policy first
Most practices need to decide their AI rules before they enforce them. PolicyHQ helps a practice write an AI policy, an employee quick guide and an access matrix. Kroy puts those rules into practice.
Frequently asked questions
Does the AI see all our clients? No. It sees what the person it acts for may see, narrowed further by the Skill in use.
Can the AI send emails to clients? Only if your policy allows it. The default is that AI creates drafts and a person sends them.
Do our Xero credentials go to the AI provider? No. Kroy holds the connection and returns only the results of authorised requests.